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FAQ

Check-in is from 15:00 and check-out is by 11:00. Early check-in and late check-out are subject to availability, with charges calculated according to the room rate. Please contact Reception to arrange them.

Yes. Complimentary luggage storage is available before check-in and after check-out.

Yes. Complimentary Wi-Fi is available in all guest rooms and public areas.

ON Residence recommends P24, Parking Plateia and Grand Parking. P24 charges €25–€30 from entry until 12:00 the following day, depending on vehicle size. Parking Plateia charges €25 per 24 hours. Grand Parking, located farther away, charges €15 per 24 hours. Availability is confirmed directly with each parking facility.

Grand Parking has 2 electric vehicle charging spaces, subject to availability. Charging is paid through an app, separately from the parking space. Please confirm availability directly with the parking facility.

Pets weighing up to 20 kg are welcome, with a charge of €35 per pet, per stay. Please contact the hotel before arrival to arrange your pet’s stay.

Yes. The hotel’s child policy applies to children aged 0–11, and baby cots are available on request, subject to availability. Contact Reservations to confirm the appropriate room category, occupancy and any applicable charges for your family.

The main entrance has steps, with access available via a ramp/platform lift. The hotel has a wheelchair-accessible lift and accessible Classic Courtyard rooms with wide doorways, wheelchair manoeuvring space, step-free showers, grab bars and shower seats. An accessible public toilet and a safe drop-off point are available. Dining, bar, meeting and fitness areas are accessible. Please contact the hotel before booking to discuss your specific requirements.

Breakfast is served daily at Olympos Naoussa restaurant from 07:00 to 11:00. Non-residents are welcome at €35 per person.

Room service is available from 13:00 to 22:30. A €5 service charge applies.

Thessaloniki Airport is 16 km away, approximately a 30-minute drive without traffic. Thessaloniki Railway Station is 4.5 km away, approximately a 15-minute drive without traffic.

Yes. Reception can arrange transfers through an external partner by taxi or van, subject to availability. The current fare is confirmed when booking, and payment is made directly to the driver.

ON Residence is at 5 Leoforos Nikis, on Thessaloniki’s waterfront. Aristotelous Square is approximately 2 minutes away on foot, Tsimiski Street 4 minutes, Ladadika and the port 5 minutes, Modiano Market 6 minutes and Venizelou Metro Station 9 minutes.

ON Residence is home to Olympos Naoussa restaurant, Tiger Loop and ON Rooftop. Olympos Naoussa serves lunch and dinner daily from 13:00 to 23:00; reservations can be made at www.olymposnaoussa.gr or +30 2310 275715. Tiger Loop is open daily from 08:00 to 00:00.

For reservations at ON Rooftop, call +30 2314 404081. Please confirm current opening days, hours and availability when booking.

Yes. The fitness room is available daily and is complimentary for hotel guests. It accommodates 1 person at a time. Please contact Reception for access arrangements.

In-room wellness treatments are available by appointment from Tuesday to Saturday, 13:00–21:00. Bookings are made through Reception, and charges depend on the selected treatment.

ON Residence has 60 rooms and suites, including accessible Classic Courtyard rooms. Views vary by room category; not all rooms have sea views. Check the description of your chosen category or contact Reservations before booking.

Yes. The meeting room accommodates up to 20 guests in theatre layout, 13 in U-shape, 8 in boardroom layout or 25 for a cocktail event. Contact the Sales team at sales@onresidence.gr to discuss the setup, equipment and catering requirements.

Yes. ON Residence holds 1 MICHELIN Key in the 2026 selection and is a member of Small Luxury Hotels of the World. The MICHELIN Key recognises the hotel experience; it is not a restaurant MICHELIN Star.

ON Residence occupies a historic waterfront building designed by Jacques Mosse in 1926. The celebrated Olympos Naoussa restaurant opened there in 1927. Following extensive restoration, the building reopened in 2022 as ON Residence, with Olympos Naoussa returning to its ground floor.

ON Residence

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